FAQs
1. What products do you sell?
We specialize in high-quality hats, beanies, and caps. Each item is designed for everyday wear with style and comfort in mind.
2. Where do you ship?
We ship worldwide! Delivery times vary by location. You’ll receive a tracking number once your order ships.
3. How long will it take to receive my order?
- Processing: 1–2 business days
- Shipping: 4–7 business days (domestic). International delivery times may vary.
4. Can I track my order?
Yes! Once your order ships, you’ll get a tracking number via email. You can use it to monitor your shipment in real time.
5. What if I receive a damaged or wrong item?
Contact us immediately at whoaskdofficial@gmail.com with your order number and a photo of the item. We’ll make it right.
6. Can I return or exchange an item?
Yes! Returns and exchanges are accepted within 14 days of delivery. Items must be unworn and in original condition. Check our Return Policy for details.
7. Do you offer custom orders?
Currently, we sell only our ready-made designs. Keep an eye out — custom options may be available in the future.
8. How can I contact you?
Email us at whoaskdofficial@gmail.com, and we’ll respond as quickly as possible.